At the School of Nursing and Health Sciences at IU East you can earn a bachelor’s degree in nursing in a hands-on, creative learning environment. You’ll learn crucial nursing skills in an up-to-date clinical learning laboratory using the latest technology, including SimMan, a universal patient simulator that reflects real-life clinical situations, and Personal Digital Assistants (PDAs). When you graduate, you’ll be prepared to practice in a wide range of nursing specialties from acute and long-term care to public health and wellness education.
An “ongoing process … characterized by facial expressions, gestures, posture and physical barriers such as distance from the interlocutor,” nonverbal communication must agree with verbal communication. In stressful moments, Kourkouta and Papathanasiou note, changes in these two communication types can be difficult to assess. Listening An important part of communication, listening is a “responsible nursing practice and requires concentration of attention and mobilization of all the senses for the perception of verbal and nonverbal messages emitted by the patient.” By listening, nurses can be attentive to the needs of the patient and integrate care according to the patient’s evolving needs. Personal Relationships Marked by kindness, compassion and care, nurses can develop good personal relationships with the ability to “ask questions with kindness and provide information that does not scare, that demonstrates interest, creates feelings of acceptance, trust and a harmonious relationship, especially in modern multicultural society.” This relationship is connected to not only the transmission of information, but also the mental and emotional dynamics found in communication. Further skills can promote effective communication practices in nurses. Bramhall points out that asking open questions, clarification and screening questions can help keep the focus on the patient. For information giving, providing small amounts of information at a time, checking what information the person knows already and pausing before continuing can help. And for listening, summarizing, paraphrasing, empathizing and making educated guesses can demonstrate that the nurse is listening and able to communicate effectively to patients and other health care professionals.
While most nurses do recognize the benefits and potential of ICT and health informatics applications to improve the quality of health information and healthcare delivery, many continue to find it difficult to identify the relevance of NI and its application in their individual practice settings ( Canadian Nurses Association, 2001 ; Canadian Nurses Association & Canada Health Infoway, 2014 ; Nagle, 2013 ). Practicing nurses belong to different generational groups that have had varying exposure to informatics education and sometimes limited opportunities to utilize ICT in their personal and professional lives ( Bell, 2013 ). In one study of factors associated with computer literacy among nurses, the authors found that computer experience of nurses and personal innovation in information technology were associated with computer literacy and computer anxiety ( Hsu, Hsiao, Huang, & Lin, 2006 ). In another study, basic computer skills and formal informatics education were identified as factors associated with nurses’ informatics competency development ( Hwang & Park, 2011 ). Among nurse managers, Yang et al. ( 2014 ) found that level of education, nursing administration experience, and informatics training/education were significant factors affecting competency levels.